Terms

Shipping

All domestic (US, Alaska, Hawaii) orders will ship by USPS (2-3 days shipping time) for $7.50. Shipping is free for orders over $200.

International shipping is $25 (free for orders over $300).

Your order will ship within 5 business days. If we are unable to fulfill any part of your order, we will notify you by email or phone.

When possible, to save time and resources, some items may ship directly from the maker.

Store pick up: If you're local, we also have a pick up option - we'll accept payment online and send you an email to confirm that your order is ready for you to pick up at 66 Gough St. (between Haight & Rose). Just leave a note in the special instructions section that you'd like to pick up and we'll refund the shipping charges on your order. Or you can enter this code on the second page of the check out process and the shipping fee will automatically be removed from your total (you can also leave a note in the special instructions section): local

 

Returns

If you need to return your unused, unworn merchandise please email us at hello@shop-merch.com within 7 days of receipt of your order to request a Return Authorization form. Return items must be in original condition with all tags attached. Shipping fees are non-refundable and the customer is responsible for the cost of return shipping. Please note that it may take up to 2 weeks for us to process your return. We will notify you by email once we have completed your eligible return.

All Sale/reduced price items are Final Sale and may not be returned.

Privacy

We respect your privacy. Any information collected on this site will be kept strictly confidential. Any information you give to us will be treated carefully and will only be used to fulfill your order. 

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